TERMS AND CONDITIONS FOR THE SUPPLY OF GOODS
PALLITE DIRECT ONLINE SHOP Conditions
This website and all purchases made through it are intended for trade, commercial, and business use only. We do not sell to consumers.
1. Application of these Terms and Conditions
These terms and conditions (the “Conditions”) apply to each order placed by you for the provision of goods from PALLITE Group Limited (“we”, “our” or “us”), for orders placed through our website (www.pallitegroup.com).
By placing an order with us, you confirm your acceptance of these Conditions. These Conditions together with any documents, web pages or policies referred to in them, along with your order confirmation (where applicable), will form an agreement between you and us (an “Order Agreement”).
If you place an order online, we will send the order confirmation to the email address you provided during the order process.
Availability & Delivery
7.1 All goods are offered by us are subject to availability and we reserve the right to cancel an Order Agreement if it subsequently transpires that we have insufficient stock or for any reason we are unable to deliver the goods you have ordered (for example, because of geographical delivery restrictions). If this is the case then we will endeavour to inform you of this as soon as possible and will seek to offer you alternative arrangements where possible.
7.2 Subject to clause 7.1, all goods are available for sale within the United Kingdom only.
7.3 Our standard delivery charges will be specified at the time an order is placed and are for delivery to all addresses in the United Kingdom, other than Northern Ireland and certain remote locations including the Highlands and Islands (“Remote or Offshore Locations”). These additional delivery charges are set by our third-party couriers and delivery partners.
7.5 We will endeavour to fulfil your order by the estimated delivery date. Please note that any statement or other indication of delivery times appearing in any Order Acceptance or on our site appears as a guide only.
7.6 In respect of each Order Agreement, we may deliver the goods to you by separate instalments or using separate couriers where it is more economical or practical for us to do so.
7.7 We will deliver the goods ordered by you to the address you give us for delivery when you place your order. It is your responsibility to ensure that the delivery address is accurate and complete and that you give us any other details that we may need in order to deliver the goods. You must also ensure that there will be somebody available to sign for and take delivery of the goods at the time of delivery. If ordering on behalf of a third party, you are giving us permission to use their delivery details solely for the purposes of fulfilling the order.
7.8 Any attempted delivery which is refused at the delivery address or which, through no fault of our own, cannot be delivered at the delivery address, will be returned. Any subsequent attempt to re-deliver the goods may be chargeable. The amount of the re-delivery charge depends on the carrier used to effect re-delivery.
7.9 In accordance with normal transport practices all goods will be delivered as a kerbside delivery, or delivered to the goods inwards department or reception on the ground floor. Please note that a signed consignment note constitutes delivery and acceptance of the goods. Please check that the number of pallets received corresponds with the delivery note and that there is no obvious external damage to the goods or packaging before signing the consignment note.
7.10 All goods are delivered on a pallet.
7.11 Our transport provider’s drivers are not authorised to carry goods up or down steps or through a building. However, where practical, the driver can wheel the pallet truck (across a smooth surface) to try and get it as close to the delivery address as possible. The driver will not remove the goods from the pallet or take the pallet away.
7.12 Notification of non-delivery must be made in writing and emailed to [email protected] by you within 7 days of the expected delivery date of your order. Failing this no claims will be entertained by us.
7.13 Due to our policy of continuous product development, we reserve the right to change product specifications without prior notice and without liability to you. We will always endeavour to update our website and product pages when we do this so please carefully check these prior to placing your order.
7.14 In the event that you are in breach of an Order Agreement with us, we reserve the right to refuse to supply you with any additional goods, or to suspend the delivery of any goods that are currently pending pursuant to an Order Agreement, without limiting any other remedy available to us. We may exercise this right until such time as the breach has been remedied, where such breach is remediable.
Price
9.1 Subject to clause 9.4, the price of the goods will be as quoted by us or as published on our site from time to time.
9.2 All prices are subject to changes in UK VAT from time to time. We will indicate to you whether any prices provided to you are inclusive or exclusive of VAT.
9.3 All prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Acceptance.
9.4 It is always possible that, despite our best efforts, some of the goods listed on our site may be incorrectly priced, for example, because of human error. We will normally verify prices prior to Order Acceptance. If the correct price of the goods is higher than the price stated on our site, we will normally, at our discretion, contact you for instructions before dispatching the goods to you, reject your order or, in the event that the pricing error only becomes apparent after the Order Acceptance, cancel your Agreement and issue you with a full refund of the amounts paid by you. We will notify you of such rejection as soon as possible. Notwithstanding any other term of these Conditions, we are under no obligation to provide you with any goods that have been incorrectly priced and, in such circumstances, our liability to you is limited to providing a full refund of any payments that you have made to us in respect of the relevant goods.
Damages, Shortages & Returns
1.0 If you are contracting with us as a business customer, you have 3 days following your receipt of the goods to report any damage to, defect in, incorrect delivery or shortage of the goods by contacting us by email [email protected]. We will require full details of the relevant issue and, in relation to damage or defective goods, may require images to verify your claim. Please do not dispose of any damaged or defective goods (or the packaging in which the damaged or defective goods arrived in) unless we tell you otherwise. The goods must remain in the original packaging and if requested by us be promptly returned. Once we have verified the damage, defect or shortage of the goods, we shall issue a replacement or a refund (including postage) to you via your original payment method. You have an obligation to take reasonable care of the goods whilst they are in your possession. We may refuse to replace or refund any goods returned to us if we consider that you have failed to take reasonable care of the goods or if any damage has been caused after the point of delivery.
10.2 If you are contracting with us as a business customer, then any unwanted goods or goods ordered in error may be accepted for return only with our express permission (a “Voluntary Return”). Please also note that a minimum restocking charge of 30% of the sale price of the goods will apply. Please contact us to raise a return request by emailing [email protected]
10.3 Where you are contracting with us as a business and we agree a Voluntary Return, the goods agreed for return must be returned in their original packaging, unused, unassembled and suitable for resale. No credit or refund shall be given for goods received damaged and you shall be, unless otherwise agreed by us, responsible for the cost of return and restocking as outlined in paragraph 10.2 above. Any goods returned shall also remain at your risk until receipt of the goods by us and the onus of proving delivery shall remain with you.
10.4 Where you are contracting with us as a business and we agree a Voluntary Return, if the value of the goods returned by you has diminished by any amount as a result of the handling of those goods by you, we may recover that amount from you up to the price you paid for those goods. We may recover that amount by deducting it from any refund or credit due to you or require you to pay that amount direct to us.
Guarantees and Warranties
13.1 As a business customer, all warranties, representations, terms, conditions and duties implied by law relating to fitness, quality or adequacy are herby excluded to the fullest extent permitted by law.
13.2 Where you are not satisfied with the quality of the goods provided to you then we may, at our sole discretion, agree to replace or refund you the price of the goods (or parts) agreed by us as being defective, and which have been returned to us, carriage paid by you, within a 6 month period from the date of delivery to you. Any goods subject to excessive wear and tear, misuse, alteration or modification will not be considered for replacement or refund pursuant to this clause 13.2.
13.4 Nothing in this clause 13 is intended to affect or otherwise restrict your statutory rights which apply in addition to any contractual rights that you may have against us or any third parties in relation to the goods provided to you or any discretionary or voluntary remedies that we may agree to provide to you.
Our Liability
14.1 Subject to clause 14.2:
(a) we shall have no liability to you (whether such liability arises under statute or in contract, tort, negligence or otherwise howsoever) for any:
(i) indirect or consequential losses;
(ii) loss of profits and/or damage to goodwill;
(iii) economic and/or other similar losses;
(iv) special damages;
(v) business interruption, loss of business, contracts and/or opportunity; and/or
(vi) inconvenience, delay or loss of production; and
(b) our total aggregate liability to you under or in connection with each Agreement (whether such liability arises under statute or in contract, tort, negligence or otherwise howsoever), for any loss or damage of whatsoever nature and howsoever caused, shall be limited to the price of the goods purchased from us under the relevant Agreement.
14.2 Nothing in these Conditions shall exclude or limit in any way our liability:
(a) for death or personal injury caused by our negligence.
14.3 Where you are contracting with us as a business customer, you shall indemnify us for any costs, expenses and liabilities (including reasonable legal fees) incurred by us as a result of any breach of these Conditions by you, or the infringement by you, of any intellectual property or other rights of any third party.
Written Communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using our website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This clause does not affect your statutory rights.
PALLITE GROUP LIMITED
The customer’s attention is drawn in particular to the provisions of clause 9.
1 Interpretation
1.1 Definitions. In these Conditions, the following definitions apply:
Business Day a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business;
Conditions the terms and conditions set out in this document as amended from time to time in accordance with clause 11.6;
Contract each contract between PALLITE Group Limited and the Customer for the sale and purchase of the Goods (each such contract being governed by these Conditions);
Customer the person who agrees to purchase Goods from PALLITE Group Limited;
Force Majeure Event has the meaning given in clause 10;
Goods goods (or any part of them) set out in the Order;
Order the Customer’s order for products which PALLITE Group Limited agrees to deliver;
PALLITE Group Limited (registered in England and Wales with company number 06646163); and
Specification the specification for the Goods, including any related plans and drawings, that is either set out in PALLITE Group Limited’s catalogue or website (https://pallitegroup.com) or as otherwise specified in the Order and agreed to by PALLITE Group Limited.
1.2 Construction. In these Conditions, the following rules apply:
1.2.1 A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
1.2.2 A reference to a party includes the Customer and PALLITE Group Limited and their respective successors or permitted assigns.
1.2.3 A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted.
1.2.4 Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.
1.2.5 A reference to writing or written includes faxes and e-mails.
2 Basis of contract
2.1 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. Customer waives any term or condition that is not expressly stated in the Order (including any terms that might but for this provision be deemed incorporated by reference), and any terms that are not plainly accepted by PALLITE Group Limited in its acceptance of the Order.
2.2 The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order and any applicable Specification submitted by the Customer are complete and accurate. The Customer agrees that once an Order has been submitted to PALLITE Group Limited it may not withdraw or amend that Order without PALLITE Group Limited’s prior written consent.
2.3 No Order shall be deemed to have been accepted by PALLITE Group Limited until PALLITE Group Limited issues a written “Order Acknowledgement” in its usual form (in which case such Order Acknowledgement shall be subject to these Conditions and shall bind the Customer) or delivers the Goods, at which point the Contract shall come into existence.
2.4 The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of PALLITE Group Limited which is not set out in the Contract.
2.5 PALLITE Group Limited agrees to manufacture the Goods to the Specification subject to industry standard tolerances or as otherwise stated in PALLITE Group Limited’s catalogues or website.
2.6 A quotation for the Goods given by PALLITE Group Limited shall not constitute an offer.
3 Goods
3.1 To the extent that the Goods are to be manufactured in accordance with a bespoke Specification supplied by or agreed with the Customer, the Customer shall indemnify PALLITE Group Limited against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other professional costs and expenses) suffered or incurred by PALLITE Group Limited in connection with any claim made against PALLITE Group Limited for actual or alleged infringement of a third party’s intellectual property rights arising out of or in connection with PALLITE Group Limited’s use of the Specification. This clause 3.1 shall survive termination of the Contract.
3.2 PALLITE Group Limited reserves the right to amend the Specification if required by any applicable statutory or regulatory requirement.
4 Delivery
4.1 PALLITE Group Limited shall ensure that each delivery of the Goods is accompanied by a delivery note which identifies the Order to which it relates and PALLITE Group Limited’s reference number.
4.2 Where agreed in the Order, PALLITE Group Limited shall deliver the Goods to the location specified in the Order (or such other location as the parties may agree at any time). If PALLITE Group Limited (or its delivery agent) fails to gain access to the specified delivery location, the Goods may be returned to PALLITE Group Limited and made available for collection by the Customer. In all other cases the Customer shall collect the Goods from PALLITE Group Limited’s premises at 60 Sinclair Drive, Wellingborough, Northants NN8 6UY (or such other location as PALLITE Group Limited advises). Collection shall be made within three Business Days of PALLITE Group Limited notifying the. Customer that the Goods are ready.
4.3 Unless otherwise agreed in writing, delivery of the Goods shall take place during PALLITE Group Limited’s usual working hours.
4.4 Risk in the Goods shall transfer to the Customer when the Goods leave PALLITE Group Limited’s manufacturing or storage facility (or, if sooner, at the time notified to the Customer that the Goods are available for collection/ despatch).
4.5 Dates quoted for delivery are approximate only, and time of delivery is not of the essence. PALLITE Group Limited shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer’s failure to provide PALLITE Group Limited with adequate delivery or other instructions that are relevant to the supply of the Goods.
4.6 If PALLITE Group Limited fails to deliver the Goods which it has agreed to deliver, its liability shall be limited (a) if it makes the Goods available for collection, to the reasonable cost of arranging the collection properly incurred by the Customer, or (b) if it does not make the Goods available for collection, to the reasonable costs necessarily incurred by the Customer in obtaining replacement goods of similar description in the cheapest market available, less the price of the Goods (provided that if failure to deliver does not result from PALLITE Group Limited’s negligence in breach of Contract, PALLITE Group Limited shall have no such liability). The PALLITE Group Limited shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer’s failure to provide PALLITE Group Limited with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
4.7 If the Customer fails to take or accept delivery of the Goods within three Business Days of PALLITE Group Limited notifying the Customer that the Goods are ready, then, except where such failure or delay is caused by a Force Majeure Event or PALLITE Group Limited’s failure to comply with its obligations under the Contract:
4.7.1 Delivery of the Goods shall be deemed to have been completed at 9.00 am on the third Business Day after the day on which PALLITE Group Limited notified the Customer that the Goods were ready; and
4.7.2 PALLITE Group Limited shall store the Goods until delivery takes place, and charge the Customer for all related costs and expenses (including insurance).
4.8 If 10 Business Days after the day on which PALLITE Group Limited notified the Customer that the Goods were ready for delivery the Customer has not taken or accepted delivery of them, PALLITE Group Limited may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods.
4.9 The Customer shall not be entitled to reject the Goods if PALLITE Group Limited delivers up to and including 5% more or less than the quantity of Goods ordered, but a pro rata adjustment shall be made to the Order invoice on receipt of notice from the Customer that the wrong quantity of Goods was delivered.
4.10 PALLITE Group Limited may deliver the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate Contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.
5 Quality
5.1 PALLITE Group Limited warrants that on delivery, the Goods shall:
5.1.1 conform in all material respects with the Specification;
5.1.2 be free from material defects in design, material and workmanship; and
5.1.3 be of satisfactory quality (within the meaning of the Sale of Goods Act 1979); and
5.1.4 subject to reasonable use by the Customer be fit for any purpose held out by PALLITE Group Limited.
5.2 Subject to clause 5.3, PALLITE Group Limited shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full if:
5.2.1 the Customer gives notice in writing to PALLITE Group Limited within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 5.1;
5.2.2 PALLITE Group Limited is given a reasonable opportunity of examining such Goods; and
5.2.3 the Customer (if asked to do so by PALLITE Group ) returns such Goods to The
PALLITE Group Limited’s place of business.
5.3 PALLITE Group Limited shall not be liable for Goods’ failure to comply with the warranty set out in clause 5.1 in any of the following events:
5.3.1 the Customer makes any further use of such Goods after giving notice in accordance with clause 5.2;
5.3.2 the defect arises because the Customer failed to follow PALLITE Group Limited’s oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice regarding the same;
5.3.3 the defect arises as a result of PALLITE Group Limited following any drawing, design or Specification supplied by the Customer;
5.3.4 the Customer alters or repairs such Goods without the written consent of PALLITE Group Limited;
5.3.5 the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or
5.3.6 the Goods differ from the Specification as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.
5.4 Except as provided in this clause 5, PALLITE Group Limited shall have no liability to the Customer in respect of the Goods’ failure to comply with the warranty set out in clause 5.1.
5.5 Except as set out in these Conditions, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract.
5.6 These Conditions shall apply to any repaired or replacement Goods supplied by PALLITE Group Limited.
6 Title and risk
6.1 The risk in the Goods shall pass to the Customer as specified in these Conditions (or, if sooner, on completion of delivery to the place specified by the Customer or collection of the Goods by the Customer or the time notified to the Customer that the Goods are available for collection/ despatch).
6.2 Title to the Goods shall not pass to the Customer until PALLITE Group Limited has received payment in full (in cash or cleared funds) for:
6.2.1 the Goods; and
6.2.2 any other goods or services that PALLITE Group Limited has supplied to the Customer in respect of which payment has become due.
6.3 Until title to the Goods has passed to the Customer, the Customer may (subject to the following provisions of this clause 6.3) use the Goods in the ordinary course of its business but shall:
6.3.1 hold the Goods on a fiduciary basis as PALLITE Group Limited’s bailee;
6.3.2 store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as PALLITE Group Limited’s property;
6.3.3 not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;
6.3.4 maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery;
6.3.5 notify PALLITE Group Limited immediately if it becomes subject to any of the events listed in clause 8.2; and
6.3.6 give PALLITE Group Limited such information relating to the Goods as PALLITE Group Limited may require from time to time.
6.4 If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in clause 8.2, or PALLITE Group Limited reasonably believes that any such event is about to happen and notifies the Customer accordingly, then PALLITE Group Limited may at any time require the Customer to deliver up the Goods and, if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.
7 Price and payment
7.1 The price of the Goods shall be the price set out in the Order which has been properly accepted by Pallite (or in any valid quotation to which the Order relates), or, if there is no such price, the price set out in PALLITE Group Limited’s published price list in force as at the date of delivery.
7.2 PALLITE Group Limited may, by giving notice to the Customer at any time up to three Business Days before delivery, increase the price payable in respect of any Goods to reflect any increase in the cost of the Goods to the extent that the increase is due to:
7.2.1 any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Specification;
7.2.2 any delay caused by any instructions of the Customer or failure of the Customer to give PALLITE Group Limited adequate or accurate information or instructions; or
7.2.3 an increase in amounts payable by PALLITE Group Limited after the date on which the Order was received by PALLITE Group Limited (whether such increase is by reason of foreign exchange fluctuations or increases in the costs of raw materials, freight costs, taxes, duties, labour or other manufacturing operating costs).
7.3 Unless agreed otherwise in writing, the price of the Goods is exclusive of the costs and charges of packaging, insurance and transport of the Goods, which shall be invoiced to the Customer.
7.4 The price of the Goods is exclusive of amounts in respect of value added tax or other applicable sales tax (VAT). The Customer shall, on receipt of a valid VAT invoice from PALLITE Group Limited, pay to PALLITE Group Limited such additional amounts in respect of VAT as are chargeable on the supply of the Goods.
7.5 PALLITE Group Limited may invoice the Customer for the Goods on or at any time after the receipt of the Order.
7.6 The Customer shall pay the invoice in full and in cleared funds within 30 days of the date of the invoice. Payment shall be made to the bank account nominated in writing by PALLITE Group Limited. Time of payment is of the essence.
7.7 If the Customer fails to make any payment due to PALLITE Group Limited under the Contract by the due date for payment (due date), then PALLITE Group Limited may require the Customer to pay interest on the overdue amount at the rate of 8% per annum above the Bank of England’s base rate from time to time. Such interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount.
7.8 The Customer shall pay all amounts due under the Contract in full without any deduction or withholding except as required by law and the Customer shall not be entitled to assert any credit, set-off or counterclaim against PALLITE Group Limited in order to justify withholding payment of any such amount in whole or in part. PALLITE Group Limited may at any time, without limiting any other rights or remedies it may have, set off any amount owing to it by the Customer against any amount payable by PALLITE Group Limited to the Customer.
8 Customer’s insolvency or incapacity
8.1 If the Customer becomes subject to any of the events listed in clause 8.2, or PALLITE Group Limited reasonably believes that the Customer is about to become subject to any of them and notifies the Customer accordingly, then, without limiting any other right or remedy available to PALLITE Group Limited, PALLITE Group Limited may cancel or suspend all further deliveries under the Contract or under any other contract between the Customer and PALLITE Group Limited without incurring any liability to the Customer, and all outstanding sums in respect of Goods delivered to the Customer shall become immediately due.
8.2 For the purposes of clause 8.1, the relevant events are:
8.2.1 the Customer suspends, or threatens to suspend, payment of its debts, or is unable to pay its debts as they fall due or admits inability to pay its debts, or (being a company) is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986, or (being an individual) is deemed either unable to pay its debts or as having no reasonable prospect of so doing, in either case, within the meaning of section 268 of the Insolvency Act 1986, or (being a partnership) has any partner to whom any of the foregoing apply;
8.2.2 the Customer commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors;
8.2.3 (being a company) a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of the Customer, other than for the sole purpose of a scheme for a solvent amalgamation of the Customer with one or more other companies or the solvent reconstruction of the Customer;
8.2.4 (being an individual) the Customer is the subject of a bankruptcy petition or order;
8.2.5 a creditor or encumbrancer of the Customer attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is not discharged within 14 days;
8.2.6 (being a company) an application is made to court, or an order is made, for the appointment of an administrator or if a notice of intention to appoint an administrator is given or if an administrator is appointed over the Customer;
8.2.7 (being a company) a floating charge holder over the Customer’s assets has become entitled to appoint or has appointed an administrative receiver;
8.2.8 a person becomes entitled to appoint a receiver over the Customer’s assets or a receiver is appointed over the Customer’s assets;
8.2.9 any event occurs, or proceeding is taken, with respect to the Customer in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 8.2.1to clause 8.2.8 (inclusive);
8.2.10 the Customer suspends, threatens to suspends, ceases or threatens to cease to carry on all or substantially the whole of its business;
8.2.11 the Customer’s financial position deteriorates to such an extent that in PALLITE Group Limited’s opinion the Customer’s capability to adequately fulfil its obligations under the Contract has been placed in jeopardy; and
8.2.12 (being an individual) the Customer dies or, by reason of illness or incapacity (whether mental or physical), is incapable of managing his or her own affairs or becomes a patient under any mental health legislation.
8.3 Termination of the Contract, however arising, shall not affect any of the parties’ rights and remedies that have accrued as at termination. Clauses which expressly or by implication survive termination of the Contract shall continue in full force and effect.
9 Limitation of liability
9.1 Nothing in these Conditions shall limit or exclude PALLITE Group Limited’s liability in respect of the following to the extent that excluding or limiting such liability would be unenforceable as between PALLITE Group Limited and the Customer in a Court of law (but to that extent only and not otherwise):
9.1.1 death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);
9.1.2 fraud or fraudulent misrepresentation;
9.1.3 breach of any terms implied by section 12 of the Sale of Goods Act 1979;
9.1.4 any liability in respect of defective products under the Consumer Protection Act 1987; or
9.1.5 any matter in respect of which it would be unlawful for PALLITE Group Limited to exclude or restrict liability.
9.2 Subject to clause 9.1:
9.2.1 PALLITE Group Limited shall not be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract;
9.2.2 PALLITE Group Limited shall not be liable to the Customer in respect of any loss resulting from misuse of any Goods or from the stacking or overloading of any Goods or from the mishandling of Goods or damage caused to or by Goods being stored, moved or handled otherwise than in accordance with PALLITE Group Limited’s recommendations (including, without limitation, those stated in its Conditions of Use as published on PALLITE Group Limited’s website http//www.pallite.co.uk) or in an inappropriate environment;
9.2.3 PALLITE Group Limited shall have no liability in respect of a loss originally suffered by a third party (including any such loss that the Customer agrees to be responsible for);
9.2.4 PALLITE Group Limited’s total liability to the Customer in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the price of the Goods; and
9.2.5 PALLITE Group Limited shall not be liable for any loss or damage in transit unless the loss or damage is attributable to PALLITE Group Limited’s negligence and is notified to PALLITE Group Limited by the Customer in writing within 14 days of delivery.
10 Force majeure
Neither party shall be liable for any failure or delay in performing its obligations under the Contract to the extent that such failure or delay is caused by a Force Majeure Event (except that this clause 10 shall not operate to exonerate any liability that the Customer has in respect of payments owed to PALLITE Group Limited). A Force Majeure Event means any event beyond a party’s reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including strikes, lock-outs or other industrial disputes (whether involving its own workforce or a third party’s) or other interruption to the availability of a relevant workforce, failure of energy sources or transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, non-delivery of supplies or stocks or default of PALLITE Group Limited’s agents or subcontractors.
11 General
Assignment and subcontracting
11.1 PALLITE Group Limited may at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.
11.2 The Customer may not assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract without the prior written consent of PALLITE Group Limited.
Intellectual property rights
11.3 PALLITE® and PIX® are registered trademarks of PALLITE Group Limited (trading as PALLITE®). PALLITE Group Limited also owns intellectual property rights in the design of a number of its products (including, without limiting the generality of this provision, PIX® and SLOTS warehouse solutions, shipping crates and pallets) and other knowhow and industrial and intellectual property rights all of which are confidential to it. Customer agrees not to use (or assist other to use) any of PALLITE Group Limited’s confidential information to obtain a commercial advantage over PALLITE Group Limited or to circumvent its interests or take any other action to emulate products or services developed, manufactured or supplied by PALLITE Group Limited using any such confidential information. Nothing in the arrangements between the parties operates to licence (or grant any other right to use) any of PALLITE Group Limited’s confidential information to any person. Customer acknowledges that the fact of the disclosure or misuse of PALLITE Group Limited’s confidential information could be damaging to PALLITE Group Limited’s confidential information interests and agrees to hold PALLITE Group Limited’s harmless in respect of any such disclosure or misuse resulting from Customer’s breach of these Conditions.
Notices
11.4 Any notice or other communication given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally, sent by pre-paid first class post, recorded delivery, commercial courier, fax or e-mail.
11.5 A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 11.3; if sent by pre-paid first class post or recorded delivery, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed; or, if sent by by fax or e-mail, one Business Day after transmission.
11.6 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
Severance
11.7 If any court or competent authority finds that any provision of the Contract (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of the Contract shall not be affected.
11.8 If any invalid, unenforceable or illegal provision of the Contract would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.
Waiver
11.9 A waiver of any right or remedy under the Contract is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.
Third party rights
11.10 A person who is not a party to the Contract shall not have any rights under or in connection with it.
Variation
11.11 Except as set out in these Conditions, any variation to the Contract, including the introduction of any additional terms and conditions, shall only be binding when agreed in writing and signed by PALLITE Group Limited. These Conditions may be amended by PALLITE Group Limited at any time prior to a Contract being formed, amendments shall be effective as soon as they are posted to PALLITE Group Limited’s website (or are notified to the Customer).
Governing law and jurisdiction
11.12 The Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, English law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.
